Stock
All items should be assumed to be in stock unless stated on the product page.
Prices
All prices are calculated at checkout.
Delivery is free for orders over £70 to UK mainland, excluding Northern Ireland, offshore addresses and highlands.
Orders may process without issue to these excluded places, but ProSmoke reserve the right to cancel the order if the surcharge isn't paid prior to shipping.
Small Items Shipping
Items other than BBQ's, grills and smokers are all shipped via DPD local on 24-hour delivery. We aim to dispatch these items the next working day after they are placed on the website.
You will receive a tracking link when they leave us.
Delivery is between 8am - 6pm Monday to Friday.
Smokers, BBQ's & Grills
These items are shipped via pallet network on a 24-48 hour service.
We will always make contact prior to shipping, as someone will need to be in to receive these items. Our team will call via phone on the following day of ordering. If all information is gathered prior to 12pm midday, the item will ship that same day for delivery on the next working day.
Note: this excludes Cactus Jack smokers, as due to their size and logistics involved, we require an extra 2 days of processing.
Delivery costs for these items are detailed on the product page and at checkout. Note: surcharges do apply to Northern Ireland, offshore addresses and Scottish highlands.
ProSmoke reserve the right to cancel the order if the surcharge isn't paid prior to shipping.
Delivery is between 8am - 6pm Monday to Friday.
Pre-orders
Pre-orders are offered on products that are coming soon and on their way to us. This way you can guarantee to get the item as it lands with us.
The dates listed are estimates and can change due to circumstances outside our control.
Pre-orders are often listed at a lower price (deposit) and the remaining payment is then due prior to delivery, this is detailed on the product page.
Click & Collect
This can be arranged on any items, please email sales@prosmokebbq.co.uk to discuss, we can usually offer discounts on BBQs, smokers and grills.
Taxes
All prices include VAT. Purchases outside the UK can request an invoice excluding VAT (excluding Northern Ireland), but VAT will be charged on the shipping.
