The lengths the folks at ProSmokeBBQ will go to make sure you get a top-notch customer experience are rarely seen elsewhere. They took care of a warranty claim across Europe brilliantly, been responsive and helpful throughout. Even after Brexit, they remain very well worth the import taxes for the superior customer support, and the quality and diversity of the offered products. The t-shirt I added to my warranty replacement order is a perfect complement to the PK TX I got a few weeks back ; )